Terms of service
Elevate Biolabs LLC Terms & Conditions
Last Updated: APRIL 19, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website located at elevatebiolabs.co and any related webpages, content, products, services, communications, and transactions offered by Elevate Biolabs LLC (“Elevate Biolabs LLC,” “Company,” “we,” “us,” or “our”). By accessing the Site, creating an account, placing an order, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, Shipping Policy, and Refund Policy, each of which is incorporated into these Terms by reference. If you do not agree, do not access or use the Site and do not purchase any products from us.
1.Eligibility; Authorized Use
By using the Site or purchasing any product, you represent, warrant, and covenant that:
You are at least twenty-one (21) years old.
You have the legal capacity and authority to enter into a binding agreement.
You are accessing the Site and purchasing products solely on your own behalf or on behalf of an entity you are authorized to bind.
You are not prohibited by any applicable law, regulation, order, sanction, or restriction from accessing the Site or purchasing the products.
You will use the Site and any products only in strict compliance with these Terms and all applicable laws, regulations, rules, and ordinances.
We reserve the right, in our sole discretion, to deny access to the Site, refuse service, restrict account functionality, limit quantities, reject transactions, or cancel orders at any time and for any lawful reason.
2. Strict Product Use Restrictions
All products sold by Elevate Biolabs LLC are offered solely for lawful laboratory research purposes by qualified persons or entities.
Products sold by Elevate Biolabs LLC are NOT for:
human consumption; injection; ingestion; inhalation; topical administration to humans or animals; household use; recreational use; dietary use; supplement use; cosmetic use; veterinary use; compounding; clinical use; medical use; therapeutic use; diagnostic use; preventive use; or any other unauthorized, unlawful, or unsafe application.
All products are intended strictly for lawful laboratory research, analytical testing, and scientific study by qualified individuals or entities.
You expressly agree that you will not use, cause others to use, or permit others to use any product in any prohibited manner.
You further acknowledge and agree that the products are not drugs, not foods, not dietary supplements, not cosmetics, not devices, and not pharmaceutical-grade products for clinical or medical use unless expressly identified by us in writing otherwise.
Nothing on the Site, in any communication from us, or in any material associated with the products is intended to diagnose, treat, cure, mitigate, monitor, or prevent any disease or condition, or to provide medical advice, treatment recommendations, dosing instructions, professional guidance, or health services. Any information provided by us is for general informational purposes only and is not a substitute for legal, medical, scientific, technical, or professional advice.
3. Buyer Acknowledgments; Assumption of Risk
By purchasing from us, you expressly acknowledge, represent, warrant, and agree that:
You are sufficiently knowledgeable, trained, and qualified to lawfully acquire, receive, handle, store, use, and dispose of laboratory materials of the type purchased, or you are purchasing on behalf of a person or entity that is.
You understand the nature of the products and the risks associated with handling, transport, storage, testing, use, misuse, contamination, degradation, exposure, or disposal.
You assume all risks, known and unknown, foreseeable and unforeseeable, associated with the purchase, receipt, possession, handling, storage, transfer, testing, labeling, relabeling, packaging, repackaging, transport, use, misuse, or disposal of the products after shipment.
You are solely responsible for determining whether your purchase, possession, importation, exportation, receipt, handling, storage, use, or disposal of the products is lawful in your jurisdiction and under all applicable laws and regulations.
You will maintain appropriate safety procedures, training, supervision, handling controls, labeling, storage conditions, recordkeeping, personal protective equipment, and disposal practices.
You will not rely on the Site or on any statement by us as legal, scientific, technical, manufacturing, safety, health, or regulatory advice.
4. No Resale; No Redistribution; No Relabeling
Unless we expressly agree otherwise in a signed writing, products purchased from Elevate Biolabs LLC are for the original purchaser only and may not be resold, transferred, redistributed, relabeled, repackaged, white-labeled, combined with other materials, or marketed to third parties.
Any unauthorized resale, redistribution, transfer, repackaging, relabeling, or other downstream commercial use is strictly prohibited and constitutes a material breach of these Terms.
5. Orders; Acceptance; Verification
All orders are subject to review, verification, and acceptance by us. We may request additional information before accepting or fulfilling an order. We may reject, cancel, hold, limit, or refuse any order at any time, with or without notice, including where we suspect fraud, misuse, unauthorized use, legal or compliance concerns, inventory issues, shipping risk, account irregularity, payment irregularity, chargeback risk, or violation of these Terms.
An automated email acknowledging receipt of an order does not mean the order has been accepted. An order is accepted only when we process it for fulfillment.
6. Pricing; Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices, descriptions, availability, and product offerings may change at any time without notice.
You authorize us and our third-party payment processors to charge the payment method you provide for all amounts due, including product price, shipping charges, taxes, fees, and any other disclosed charges. Orders will not be processed or shipped until payment has been successfully authorized and received.
We do not store full payment card details. Payment processing is handled by third-party providers, and your transaction may be subject to their terms, conditions, monitoring, verification, and approval requirements.
If a payment is reversed, disputed, charged back, declined, clawed back, or otherwise not finally settled, we may suspend or terminate your account, cancel pending orders, pursue collections, contest the dispute with supporting records, and take any other lawful action available to us.
7. Shipping; Delivery; Risk of Loss
We will make commercially reasonable efforts to process orders within the timeframe stated on the Site, but any processing or shipping time is an estimate only and is not guaranteed.
Shipping times may vary due to carrier operations, weather, holidays, demand, regulatory review, address issues, customs issues, force majeure events, or factors outside our control.
You are solely responsible for providing complete, accurate, and deliverable shipping information. We are not liable for delays, losses, returns, failed delivery attempts, additional charges, or other consequences caused by inaccurate or incomplete shipping information.
Unless otherwise required by law, risk of loss and title transfer to you upon our delivery of the order to the carrier. Once an order has been tendered to the carrier, we are not liable for shipping delays, carrier mistakes, damage in transit, customs holds, seizure, non-delivery, delivery to the address provided, porch theft, or packages marked as delivered by the carrier.
If a package is returned to us for any reason, we may, in our sole discretion, reship it at your expense, issue store credit minus actual costs and fees, or cancel the transaction subject to any applicable deductions permitted by law and our policies.
8. No Returns; No Refunds; Final Sale
ALL SALES ARE FINAL, except to the extent a refund or remedy is required by non-waivable law.
Without limiting the foregoing, no returns, refunds, replacements, exchanges, credits, or cancellations will be provided for orders involving:
opened products; used products; tampered products; products handled or stored improperly after delivery; products purchased in error; dissatisfaction unrelated to a verified fulfillment mistake by us; shipping delay; carrier issue; refusal to sign; refusal to accept delivery; or claims inconsistent with these Terms.
If we determine in our sole discretion that we made a fulfillment error, any remedy we choose to provide will be your exclusive remedy to the fullest extent permitted by law.
9. Compliance with Laws
You are solely responsible for compliance with all laws applicable to your order and to the products, including laws related to purchase, sale, import, export, shipment, receipt, handling, storage, recordkeeping, safety, laboratory practices, disposal, and downstream use.
We make no representation or warranty that any product is lawful to purchase, possess, import, export, receive, store, or use in your jurisdiction.
10. Site Content; No Reliance
We attempt to provide accurate information, but the Site may contain typographical errors, inaccuracies, omissions, outdated information, or incomplete information, including regarding product descriptions, pricing, availability, specifications, and shipping estimates. We reserve the right to correct any error, inaccuracy, or omission and to change or update information at any time without prior notice.
You agree not to rely on the Site as the sole basis for any decision relating to safety, legality, compliance, scientific application, or purchasing decisions.
11. Accounts; Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must promptly notify us of any unauthorized use or suspected breach of security. We are not liable for losses arising from your failure to secure your credentials or device.
12. Prohibited Conduct
You agree not to:
use the Site unlawfully; attempt to bypass security; scrape, copy, mirror, or exploit Site content; submit false information; impersonate others; place speculative or fraudulent orders; abuse coupons or promotions; harass or threaten personnel; interfere with Site functionality; upload malicious code; reverse engineer or tamper with the Site; or otherwise use the Site in a way that could harm us, our service providers, our users, or third parties.
13. Intellectual Property
The Site and all content, features, functionality, trademarks, service marks, trade names, logos, graphics, photographs, text, software, page layouts, designs, compilations, and other materials are owned by or licensed to Elevate Biolabs LLC and are protected by intellectual property and other laws.
No right, title, or interest in the Site or any content is transferred to you. Except as expressly permitted in writing by us, you may not reproduce, distribute, modify, display, publish, transmit, create derivative works from, sell, license, or exploit any part of the Site or its content.
14. User Submissions
If you submit reviews, suggestions, feedback, messages, images, or other content to us, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, modify, adapt, publish, display, distribute, and otherwise exploit such content in any media for any lawful purpose, subject to our Privacy Policy.
You represent and warrant that you own or control the rights to any content you submit and that it does not violate any law or third-party rights.
15. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, ALL CONTENT, AND ALL PRODUCTS ARE PROVIDED “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
TO THE FULLEST EXTENT PERMITTED BY LAW, ELEVATE BIOLABS LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE.
WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY PRODUCT WILL MEET YOUR EXPECTATIONS OR ANY PARTICULAR SPECIFICATION, PURPOSE, OR OUTCOME.
This disclaimer is written to be conspicuous and expressly includes “merchantability,” because that is the conventional drafting approach for excluding implied warranty of merchantability in written terms.
16. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, ELEVATE BIOLABS LLC, ITS OWNERS, OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUCCESSORS, ASSIGNS, LICENSORS, SERVICE PROVIDERS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, STATUTORY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, USE, EXPECTED SAVINGS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SITE, THE PRODUCTS, THE TRANSACTIONS, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, WARRANTY, STATUTE, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, WE SHALL NOT BE LIABLE FOR ANY CLAIMS ARISING FROM OR RELATED TO PRODUCT MISUSE, IMPROPER STORAGE, RELABELING, REPACKAGING, RESALE, THIRD-PARTY SHIPPING ISSUES, DELIVERY ISSUES, NON-COMPLIANCE WITH LAW, CONTAMINATION, DEGRADATION, INTERACTION WITH OTHER MATERIALS, EXPOSURE, TEST RESULTS, OR ANY DOWNSTREAM USE OF THE PRODUCTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO ANY ORDER, PRODUCT, SITE USE, OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT ACTUALLY PAID BY YOU TO ELEVATE BIOLABS LLC FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
Some jurisdictions do not allow certain limitations, so portions of this section may apply only to the maximum extent permitted by law.
17. Release; Waiver
To the fullest extent permitted by law, you release and forever discharge Elevate Biolabs LLC and the other Released Parties identified above from any and all claims, demands, causes of action, damages, losses, liabilities, costs, and expenses, known or unknown, suspected or unsuspected, fixed or contingent, arising out of or relating to your purchase, receipt, possession, handling, storage, use, misuse, transfer, testing, resale, or disposal of any product, except to the extent caused solely by our final, non-appealable adjudication of willful misconduct where such release is prohibited by law.
18. Indemnification
You agree to defend, indemnify, and hold harmless Elevate Biolabs LLC and its owners, officers, directors, managers, employees, contractors, agents, affiliates, successors, assigns, licensors, service providers, and suppliers from and against any and all claims, demands, actions, proceedings, investigations, damages, judgments, losses, liabilities, penalties, fines, costs, and expenses, including reasonable attorneys’ fees and costs, arising out of or relating to:
your breach of these Terms;
your access to or use of the Site;
your purchase, receipt, possession, handling, storage, transfer, use, misuse, resale, relabeling, repackaging, testing, or disposal of any product;
your violation of any law, rule, regulation, order, or third-party right; or
any information or content you submit to us.
19. Dispute Resolution; Binding Individual Arbitration; Class Action Waiver
Please read this section carefully because it affects your legal rights.
To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to the Site, any product, any order, any communication, or these Terms, including the formation, interpretation, enforceability, scope, arbitrability, breach, termination, or validity of this section, shall be resolved exclusively by binding individual arbitration, except that either party may bring an individual action in small claims court if the claim qualifies and remains on an individual basis.
The arbitration shall be administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules then in effect, unless the parties mutually agree otherwise in writing. The arbitration shall take place in HILLSBOROUGH COUNTY , FL, unless the applicable AAA rules or non-waivable law require otherwise. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
YOU AND ELEVATE BIOLABS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR OTHER REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding except to the extent non-waivable law requires otherwise.
If any portion of this arbitration provision is found unenforceable as to a particular claim or remedy, then that claim or remedy shall proceed in a court of competent jurisdiction in HILLSBOROUGH COUNTY, FL, and the remainder of the arbitration provision shall remain enforceable to the fullest extent permitted by law.
AAA publishes model clause guidance and consumer arbitration procedures, and businesses using AAA consumer clauses may be subject to the AAA Consumer Clause Registry and related due-process standards.
20. Governing Law; Venue
These Terms, your use of the Site, and any dispute not subject to arbitration shall be governed by and construed in accordance with the laws of the State of FL, without regard to conflict-of-law rules, except to the extent preempted or displaced by applicable federal law.
Subject to Section 19, you and Elevate Biolabs LLC consent to the exclusive jurisdiction and venue of the state and federal courts located in HILLSBOROUGH COUNTY, FL for any matter properly brought in court.
21. Force Majeure
We shall not be liable for any delay, failure, interruption, reduction in service, cancellation, or non-performance caused by events beyond our reasonable control, including acts of God, weather events, natural disasters, epidemics, pandemics, labor disputes, internet outages, cyber incidents, payment processor issues, carrier disruptions, customs delays, governmental action, regulatory change, embargoes, supply shortages, accidents, fires, utility interruptions, war, terrorism, civil unrest, or any other force majeure event.
22. Electronic Communications; Electronic Assent
You consent to receive communications from us electronically, including by email, text message, Site notice, or other electronic means, and you agree that such communications satisfy any legal requirement that communications be in writing.
By checking any box indicating assent, clicking “I agree,” placing an order, or otherwise using the Site after being presented with these Terms, you adopt these Terms electronically and intend to be legally bound by them.
FTC guidance emphasizes that disclosures needed to avoid deception should be clear and conspicuous across devices and platforms. That means these Terms and key product restrictions should not be buried or obscured on mobile or desktop.
23. Privacy
Your use of the Site is also subject to our Privacy Policy, which describes how we collect, use, disclose, and protect information. By using the Site, you consent to our data practices as described there.
24. Severability
If any provision of these Terms is held to be invalid, illegal, unenforceable, or void, that provision shall be deemed severed and limited to the minimum extent necessary so that the remaining provisions continue in full force and effect, except that if the class action waiver in Section 19 is held unenforceable for a claim that cannot lawfully be severed, then the applicable dispute shall proceed in court subject to Section 20.
25. No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in a writing signed by an authorized representative of Elevate Biolabs LLC.
26. Assignment
You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section is void. We may assign these Terms and any rights or obligations hereunder at any time.
27. Entire Agreement
These Terms, together with any policies expressly incorporated by reference, constitute the entire agreement between you and Elevate Biolabs LLC with respect to the Site and the products and supersede all prior or contemporaneous communications, representations, understandings, and agreements, whether electronic, oral, or written, relating to the same subject matter.
28. Changes to Terms
We may update or modify these Terms at any time in our sole discretion. Updated Terms will be effective when posted to the Site unless otherwise stated. Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms.
29. Contact Information
Questions regarding these Terms may be sent to:
Elevate Biolabs LLC
Email: support@elevatebiolabs.co
Mailing Address:
7602 W Henry Ave
Tampa, FL 33615
United States